
When to call your property manager matters for protecting your investment and maintaining tenant relationships. Property managers can be a great resource when it comes to enjoying your investment without worry. Here are a few situations when a quick phone call can make your life (and their life) easier.

Small Maintenance Issues
While you may not think that the small spot on the ceiling is a big deal, it can be a sign of a much larger problem. Letting your property manager know about any issues that come up can help them make repairs before small things become large problems.
If you are in doubt, take a quick photo and text it to them. A good property manager will know what to look for and when to call in a professional. Even if it ends up not being a big issue, you will rest easier knowing that your home is in good shape.
Neighborhood Disturbances
Your property manager will likely want to know if there are any unsafe situations brewing in your area. Not only is knowing about them important for your safety, but unsafe situations can also cause property damage or involvement from law enforcement. If you have concerns, share them with your property manager. They may be able to install a security system, cameras, or hang up no trespassing signs. Of course, you should always call the appropriate authorities in emergencies and dangerous situations.
Financial Trouble
If you’re worried about making rent next month, you may want to keep this from your property manager. But letting your property manager know ahead of time can help you maintain a good relationship. While they likely won’t forgive your rent, they might be able to provide an extension or payment plan to help you manage the rent.
Move-Out Plans
Almost every property manager will appreciate as much notice as you can provide when you know that you will be moving out. This allows them to market the rental and find a new tenant.
For current guidelines and terms, see Lendmire’s DSCR loan programs page.
About Lendmire
Lendmire, NMLS# 2371349, is a non-QM mortgage broker serving real estate investors in 41 markets, including Washington, D.C., through DSCR investor loan programs. Qualification is generally reviewed around the subject property’s rental income, not the borrower’s W-2 history — a practical fit for LLC-titled portfolios and self-employed investors. All scenarios remain subject to lender review and program guidelines. Scotsman Guide named Lendmire a Top Mortgage Workplace in both 2025 and 2026.
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This article is part of Lendmire’s Rent vs. Buy series — every loan program’s qualification details, guidelines, and scenarios live on the loan options page.
Related reading: Should I Rent or Own a Home in 2022? · What’s the Deal with Raising Rent?
Brandon Miller
Founder & CEO, Mortgage Loan Originator, Lendmire LLC
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Important disclosures. Lendmire (NMLS# 2371349) is a licensed mortgage brokerage. Lendmire is not a direct lender, depository institution, or financial advisor. All loan inquiries are subject to lender underwriting; this article does not constitute a commitment to lend. Rates, terms, and program guidelines are subject to change without notice and vary by borrower profile, property type, and state. Information in this article is general in nature and is not financial, legal, or tax advice. Equal Housing Opportunity. NMLS Consumer Access: nmlsconsumeraccess.org.