Accessibility Statement.
Our Commitment to Accessibility
Lendmire is committed to providing a website that is accessible to all individuals, including those with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C), and to comply with applicable accessibility laws, including the Americans with Disabilities Act (ADA).
Accessibility is an ongoing effort. We continually review our website, identify areas where the user experience can be improved, and update our site to make content more perceivable, operable, understandable, and robust for everyone — regardless of device, assistive technology, or ability.
What We’re Doing
To meet the WCAG 2.1 Level AA standard, our ongoing accessibility efforts include:
- Designing pages with sufficient color contrast between text and background
- Providing keyboard navigation support across all interactive elements
- Including descriptive alternative text for images where they convey meaning
- Using semantic HTML and ARIA landmarks to support screen readers
- Ensuring forms include proper labels and error messaging
- Avoiding time-sensitive content that cannot be extended or paused
- Testing our site regularly with automated accessibility tools and manual review
We recognize that accessibility work is never finished. New content, features, and design updates may occasionally introduce issues — when we find them, we fix them.
Alternative Accommodations
If a specific page, form, or feature on our website cannot be made fully accessible to you, we will work directly with you to provide the information in an alternative format. Options may include:
- A text-only version of web content
- Document translation to large print, Braille, or audio format
- Direct communication by phone, email, or in-person appointment
- Assistance completing online forms over the phone with a Lendmire team member
We will make every reasonable effort to ensure that all consumers can access the information and services they need to make informed mortgage decisions.
Feedback & Reporting
If you experience difficulty accessing any part of our website, need assistance using our site, or would like to provide feedback on accessibility, please reach out to us directly. We welcome your feedback and will respond as quickly as reasonably possible.
When reporting an accessibility issue, please include the page URL where you encountered the issue, a description of the problem, and the assistive technology or browser you were using, if applicable. This helps us identify and resolve issues faster.
Report an issue or request assistance.
Boone, NC 28607
Phone (828) 256-2183
Email [email protected]
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